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What Is A Marketing Agency?

what is a marketing agency

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What Is A Marketing Agency?

Marketing agencies are marketing firms that specialize in helping a specific business entity to build and uphold its brand value effectively. It comprises a team of experts with the adequate and required expertise in the field of marketing. These experts work towards bringing out the best of the business and lead its development in a way that brings profit. They ensure the long term success of the companies and invest a lot of effort and time in analyzing and understanding the company they are working for. By implementing planned and smart strategies, they ensure to promote the brand value and help build a strong base of loyal customers.

2020 has made everyone realize the importance of going digital. People have turned to digital marketing as the safest option of expanding and building their business, while also maximizing their return from the campaigns. In an effort to do so, most small and medium-sized businesses search for a marketing agency that can actually help make an impact. If you wish to choose the best marketing agency too for your business, it’s crucial to understand what a marketing agency is and the type of services it provides. In this article, we answer ‘what is a marketing agency’ and how to choose the best one for your business:

What is the role of a marketing agency or what does it do?

Also known as marketing companies or marketing firms, marketing agencies assist clients in implementing and managing marketing strategies for the achievement of business goals. Below-mentioned are some of the duties that a marketing agency will perform:

  • Identification of constructive marketing strategies: The aim of marketing agencies is to drive the best goal-oriented results and maximize return on investment. 
  • Implementation of marketing solutions: Marketing firms put in their expertise towards devising the best marketing campaigns while also executing and managing them effectively. 
  • Evaluation of marketing results: Marketing agencies make use of special tools for monitoring marketing efforts and utilize the data obtained towards improving campaign results. 

Let us understand the difference between a marketing firm and a marketing agency next. 

Marketing firm vs. marketing agency: What’s the difference?

While some companies brand themselves as ‘marketing agencies’, others prefer to be labelled as ‘marketing firms’ or ‘business marketing firms’. Although the terms might sound confusing, both ‘marketing firm’ and ‘marketing agency’ mean the same thing in general. It denotes a company that works with the client to devise, execute and manage marketing campaigns of value. Now to choose the one that best suits your requirement, it’s important to know the types of marketing agencies so that it’s easier for you to choose an ideal one when the need be, depending on the services required. 

Different types of marketing agencies and services they offer

Here are the major types of marketing agencies and the services provided by each:

Full-service digital marketing agency

A full-service internet marketing agency offers a host of services that shall help you grow and expand your business. These include search engine optimization, social media management/advertising, pay per click advertising, content marketing, web design and development, website maintenance, email marketing, content marketing, review management, online reputation management, conversion rate optimization, and more.

Specialized marketing agency

Also referred to as boutique marketing agencies, these offer one or more services offered by full-service digital marketing agencies. An SEO agency, for instance, can help with the management of search engine optimization while a web design agency can help improve website design and development. 

Traditional marketing agency

Traditional marketing services such as brand management, public relations, print marketing, and broadcast marketing on television or radio are mainstream for traditional marketing agencies. 

The type of agency that best suits your interests will depend on your needs, budget, and business goals. 

3 Benefits To Working With A Marketing Agency

If you are confused whether working with a marketing agency would make the right choice, below-mentioned are some of the benefits that might compel you to hire one:

  • Marketing agencies help identify the best strategies: If you aren’t sure about the services and marketing channels that will best serve the purpose of your business, one of the top marketing agencies will help you chart out a strategy that will drive results. A solid strategy will help analyze the impact of your marketing efforts. This way you can easily find out the type of channels that are proving to be more beneficial. 
  • Assistance in management and implementation of campaigns: If you don’t possess the skills or the expertise to create, launch and manage campaigns, a marketing agency may prove to be beneficial. A marketing agency has experts who can effectively devise campaigns, allowing you to pay more attention to your business. This places you in a position for long-term success and saves your time and energy. 
  •  Help in the optimization of campaigns and monitoring of results: For the best possible returns, marketing strategy requires constant monitoring and optimization. Marketing agencies help with the same and may even adjust the channel spend or campaign to meet goals and derive value.

Why choose a full-service marketing agency?

If you are confused about the type of marketing agency that will be perfect for your business, a full-service marketing agency would be the right choice. And here are some of the reasons why:

Help in the streamlining of the campaign activities: Dealing with almost everything that matters for your business, a full-service marketing agency is like a one-stop destination for everything from SEO to web design, PPC, social media marketing, and more. You get dedicated POCs for all the work aligned, thus leading to a more streamlined communication channel. They also help manage all your campaigns from a single place.

Help in the integration of strategies for the best results: If you are looking to hire multiple services for your business, a full-service agency may prove to be useful. A full-service agency allows access to experts of the respective fields who put together their combined efforts towards the achievement of business goals. It also helps you stay agile and adjust the spending based on results. 

It saves your time, energy, and money by bundling services: One of the most important benefits of working with a full-service agency is the time, energy, and money that you end up saving. By bundling services or availing offer discounts, you may actually save money and have everything done in a more controlled manner. This means having multiple tasks done without many hassles.

How much does a marketing agency cost?

This one is the most obvious question. How much a marketing agency costs usually depends on the type of agency being hired and the services you wish to avail from it. While some agencies may charge per project, others may charge per task. 

Tips to Choose A Marketing Agency:

Now that you know everything about a marketing agency including its types and services offered by each, you might be wondering how to choose the best one. Keep reading:

Research about the marketing agency:

The best thing to do is do some research about the marketing agency to see if it fits the role for your business. No matter whether you wish to go with a traditional marketing agency or a full-service marketing agency, it’s best to go through online reviews, look at past clients and decide accordingly. Also, check if the services they offer match your goals. 

Pricing review of the agency:

Budget is important when hiring marketing services. Although it shouldn’t be the prime factor, choosing a marketing agency that fits the budget while also delivering results is a good idea. This doesn’t mean that you can get lured by agencies advertising ‘cheap’ services. Take what you will get in the return into consideration before setting the budget. 

The agency’s location:

Your marketing agency must be conveniently placed, especially if you often need to meet the marketing heads in person. There are many agencies with multiple locations. Therefore, it’s important to check whether they have an office near you. Agencies these days work on virtual meeting technology that allows collaboration, irrespective of the location. 

Consider previous results:

It’s important to be sure of goal-driven results when choosing a marketing agency. The time spent reviewing the agency’s portfolio and case studies is never a moment wasted. Also, check client testimonials and talk to some of their clients if possible for a better understanding of what’s in store for you.

Agency’s experience and team:

Make sure that the agency you choose has rich experience and are experts in their field. You might come across agencies that advertise themselves as full service but are not adept in a particular niche or service. Also, spend some time learning about the team. After all, it’s the team that will work for you. Connect with them directly and see if they have some good suggestions for your business. 

Here’s what’s next:

With these practical and handy tips, your perfect marketing agency is just a few steps away. Connect with the right marketing agency today to dive deep into marketing and drive your business towards expansion and growth.

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Brett Heimann is a marketing & advertising professional with 10 years of experience. He's the founder of MarketingAgency.com and contributes to other publications such as; Entrepreneur, Thrive Global, and StockMarket.com. His passion for digital marketing began after graduating with a B.S.B.A in business administration and finance in 2013. After completing college, he went on to become an entrepreneur in the marketing and finance space. Brett loves the ability to deliver to his readers engaging and educational content that can be easily consumed by the reader. He enjoys writing about a wide variety of marketing topics such as; Search Engine Optimization (SEO), Paid Advertising (PPC), E-Commerce, and Lead Generation For SMBs to name a few. Brett, a South Florida native, enjoys spending time with his wife and two sons outdoors and is a big basketball and MMA fan.

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